Manual vs. Automated Scheduling
Manual scheduling relies on someone checking odometers, remembering intervals, and creating work orders. It works for five vehicles; it fails at fifty. Automated scheduling uses telematics data — live odometer, engine hours, calendar days — to trigger work orders the moment a threshold is reached.
Trigger Types
- Mileage-based — oil change every 7,500 miles, tyre rotation every 10,000 miles.
- Engine-hour-based — critical for vehicles with high idle time (ambulances, utility trucks, buses).
- Calendar-based — annual inspections, DOT physicals, licence renewals.
- Condition-based — a DTC fires, oil-life monitor drops below 15 %, or brake-pad sensor triggers.
- Composite — whichever comes first: 5,000 miles OR 6 months OR oil-life < 15 %.
Setting Up Automated PM
- Define service tasks for each vehicle class (sedan, van, truck, heavy equipment).
- Assign triggers to each task.
- Connect your telematics feed so the system reads live odometer and engine hours.
- Set notification rules — email the driver 500 miles before due, email the shop manager at due, escalate to fleet director 500 miles overdue.
- Auto-create work orders with parts pre-populated from your inventory system.
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