Why Integrate Via API?
Telematics hardware collects the data; APIs make it useful. By pulling vehicle data into your own systems — ERP, dispatch, billing, custom dashboards — you eliminate manual data entry, enable real-time decision-making, and build workflows that no off-the-shelf product offers out of the box.
Common API Endpoints
| Endpoint | Returns | Typical Use |
|---|---|---|
| /vehicles | Asset list with VIN, make, model | Fleet inventory sync |
| /vehicles/{id}/trips | Trip history with start/stop, distance, idle | Billing, payroll |
| /vehicles/{id}/dtcs | Active and historical DTCs | Maintenance automation |
| /vehicles/{id}/location | Real-time GPS + speed | Dispatch, ETA |
| /vehicles/{id}/fuel | Fuel level, consumption rate | Fuel management |
| /webhooks | Event-driven push notifications | Real-time alerts |
Authentication & Rate Limits
Most telematics APIs use OAuth 2.0 with API-key scoping. Rate limits vary: Geotab allows ~1 req/sec per device; Samsara allows 100 req/min globally. Design for webhook-driven architectures where possible — push beats polling for real-time use cases and consumes fewer API calls.
Example: Auto-Creating a Work Order
When the telematics API pushes a severity-1 DTC via webhook, your middleware: (1) looks up the vehicle in your CMMS, (2) creates a work order with the DTC code and freeze-frame data, (3) assigns the nearest available technician, and (4) sends a push notification to the driver with instructions. Total latency: under 10 seconds from engine-light-on to work-order-created.
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